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Showing posts with label Customer Care Jobs. Show all posts
Showing posts with label Customer Care Jobs. Show all posts

Wednesday, 2 July 2014

Job in PTCL as a Key Account Executive



Relevant Experience:
1-3 years of extensive experience in Sales, Corporate Account Management (Telecom industry experienced professionals will be preferred)
Job Description:
Key Accounts Executive receives customer applications and requirements, ensures all required information & documents are available. Develops strong bond with customers, to generate demand and to enhance revenue. Responsible to achieve high level of customer satisfaction, while interfacing with the customer
Major Responsibilities:
Customer Relationship Management
  • • Takes full ownership of the per-assigned group of corporate/ SME customers and ensures customers needs are met & satisfied.
  • •Establishes bond and relationship with the customer through friendly, respectful and professional interaction.
  • •Gains maximum customers knowledge through engaging in a dialogue, with the customer and builds customer profile. (i.e. Segment, network & type and number of products & services).
  • •Have a good knowledge about customers business and activities in order that suitable sale proposal can be made.
  • •Frequently visit his customers, explain new services/ ideas/ packages to them and obtain new orders.
Manage Business Opportunities:
  • •Identify large sales (business opportunity) in potential and successfully conclude deals.
  • •Reviews the application and customer requirement, ascertains the correctness of the data and compliance with necessary formalities and understands the customer needs.
  • •Closely work with the support groups to ensure customer requirement are met in time.
  • •Ensure full customer satisfaction within the rules and regulations of PTCL.
Control activities:
  • •Ensure compliance with budgets, targets, and deadlines through the implementation of cost-efficient controls
  • •Ensure compliance with legal and ethical standards
  • Undertake performance management
  • •Monitor and evaluate reporting employees.
  • Any Other Projects Assigned by the Supervisor

Monday, 2 June 2014

Jobs in PTCL for Manager Indirect Sales




Experience:


  • 4-5 years extensive experience in Marketing & Customer Care preferably in telecom sector
  • Major Responsibilities
  • Achieving Sales Targets
  • Responsible for sales through PTCL indirect sales channel by assigning & achieving daily/monthly sales target & attainment of the said targets in the given time frame.
  • Execute the branding & marketing activities throughout the region in coordination with SM
  • Liaison with Sales Team
  • Conveying & implementation of PTCL policies to Sales Channels.
  • Managing Field Sales Agents for sale of PTCL products and services.
  • Hiring on merit of new Franchisees envisaging the potential of the area.
  • Conducting CFCs/Kiosk activities in the region according to monthly schedule conveyed by supervisors
  • Establish & then Frequent visits to retail network.
  • Coordinate with Finance Department for the backend commission of Franchisees/third parties.
  • Management of stock
  • Making sure the stock availability of stock at all the sales channels.
  • Replenishing Stock when require & maintaining inventory record.
  • Complaints Resolution
  • Timely resolution of complains as regards wireless and wire line products through concerned departments.
  • Any other project assigned by the supervisor
  •  

Skills:

  • Team Building & Team Work
  • Negotiation Skills
  • Time and Meeting Management
  • Excellent communication skills
  • Project Management Skills
  • MS Office

Multiple Jobs in SNGPL



Services of well qualified, energetic, ambitious and well groomed professionals are required to fill following career term positions:


  • Engineering
  • Officer Sales
  • Officer Logistics Support
  • Officer Training & Development
  • Law Officer
  • Accountant (Accounts/Compliance)
  • Officer Regulatory Affairs
  • Billing Officer
  • Audit Officer
  • Officer IT/ MIS
  • Executive Secretaries
  • Officer Customer Services
  • Officer Stores
  • Officer Procurement
  • Officer HR Services
  • Officer GIS
  • Officer Sports
  • Officer Media Affairs

Candidates are allowed to appear in the recruitment test provisionally. Candidates found not meeting the advertised criteria at a later stage will be disqualified from further process.

Instructions to Applicants:

  •  Candidates can apply against one position only. In case of multiple applications, only first application submitted will be considered.
  •  Candidates with 3rd division in educational career will not be considered.
  •  Only the qualifications obtained from HEC recognized Institutions/Universities are considered.
  •  Only post qualification experience will be considered
  •  Permanent employees of SNGPL should apply through proper channel.
  •  Application Form can be downloaded from National Testing Service (NTS) website (www.nts.org.pk).
  •  Candidates shall submit Application Form duly filled in along with test fee of Rs.800/- in favour of NTS, Copy of CNIC and two recent passport size photographs directly to NTS through courier on the address mentioned on Application Form.
  •  Challan form for submission of fee is attached with application form downloaded from NTS website.
  •  Deposited amount is non refundable / non transferable.
  •  Last date for submission of applications is 16-06-2014.
  •  In case of non receipt of roll number slips, candidates may download their roll number slips from NTS website and take it to Test Center along with their original CNIC.
  •  Sample paper shall be available on NTS website.
  •  Only short listed applicants will be invited for Interview.
  • SNGPL is an equal opportunity employer offering market based remuneration package and excellent career growth.


» Job details and eligibility criteria is also available at SNGPL wesite - (www.sngpl.com.pk)

» Candidates meeting the eligibility criteria will be invited for test.

Click here to Apply

Thursday, 15 May 2014

Jobs in Byco Petroleum for Receptionist

Byco Petroleum Pakistan Limited is looking for a receptionist Preferably Female for its Islamabad Office. Candidate must be a Graduate with 3-4 years of experience in reputable Company. Candidate can send their resume at shehwar.ahmad@byco.com.pk along with the subject line Receptionist Islamabad office. Please note that this is an Islamabad based position. Last date of applying is May 22, 2014.

Jobs in Protege Global-International Business Executives

Job Title:International Business Executives
Company Name:Protege Global
Department:Customer Service/After Sales Support
Industry:Service 
Degree Title:Graduate/ A-Level
Minimum Experience:1 Year
Gender:Male
Number of Positions:15
Location:Karachi
Career Level:Officer
Job Type:Permanent
Apply By:May 31 2014
Job Description:
This job requires international consultation skills for collections departments.


- Analyzing and answering general questions regarding billing statements recover certain amount accordingly.
- Perform routine collection of medical billing related tasks.
- Answering inquiries regarding Medical billings from Medical Insurance companies on behalf of Doctors and Clinics USA California.
- Process and frequent correspondence on mail.
Procedure to Apply:
Apply for this position if you have


• Excellent Communication Skills
• Fluency in English is must
• Computer literate
• Willing to work in Night shifts

• Prior work experience in customer services is preferable.
• People with exceptional communication skills preferably with foreign accent (British and American )


We provide
• Handsome Salary + Bonuses + Benefits 
Free Pick n drop facility
• Excellent Career growth
Send resumes at:farheen.haider@protegeglobal.com