Description
Business Context
Build the capability for better performance for the entire Customer Development function.
Main Accountabilities
· Strategizing Professional Capability Building of Unilever CD resource (Including IC, GT, MT, CM, Others);
· Strategizing and Developing Skill Assessment system;
· Individual Training Needs Analysis Methodology formation and conducting the analysis;
· Partner with training houses to build the relevant soft skill across the organization;
· Effectively partner with Field Sales heads to assess key capability gaps and fix those;
· Reinvigorate field sales retention capability at the DSR level;
· Business training need analysis with CD departmental heads;
· Training demand planning and calendar phasing;
· Input into individual development planning for CD Resource;
· Content development for professional skills and business delivery;
· Develop and build strong resource capability development relationship with key CD stakeholders;
· Capability building budgeting and efficient utilization;
· ROTI calculation and improvement;
· Establish capability building policies, programs and schedules;
· Be an active consultant to the leadership team for People Building;
· Leads, motivates and guides the CD employees to optimize their effectiveness and efficiency in achieving performance outcomes;
· Develop, execute, and monitor trainings for Professional and Business Delivery courses;
· Ensures the efficient use of resources in the development of training plans, learning and development plans to maintain alignment with CD Team CIA;
· Initiate New Projects for Capability Building;
· Motivate Unilever Resource for continuous High performance;
· Leading and Motivating a high performance team of assistant training managers.
Education:
Minimum Bachelors degree from a reputable institute (Masters preferred)
Experience:
Minimum 3-4 years relevant experience in a sales role (training experience would be preferred).
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